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EHR-Specific Billing

Office Ally Billing Services

Outsourced billing and revenue-cycle management for practices using Office Ally and its Practice Mate practice-management system.

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Quick Answer

What are Office Ally billing services?

Office Ally billing services are outsourced medical billing worked through a practice's Office Ally clearinghouse and its Practice Mate practice-management system — claim submission, clearinghouse-rejection correction, denial management, and A/R follow-up — giving a low-cost practice the billing labor the software does not include. Office Ally lists Practice Mate at $0 a month with transactional fees that may apply (its pricing page and the Practice Mate Data Sheet revised 1 June 2026, both read 17 September 2026). A billing company's fee is separate from those vendor charges, so compare the two lines, not one blended number.

  • Office Ally is a nationwide clearinghouse; Practice Mate is its web-based PM system
  • Popular with small and startup practices for its low software cost
  • Software fees are not a billing team — that is the gap we fill
  • Claim submission, rejection correction, denials, and A/R through your Office Ally account
AAPC Certified
AHIMA Credentialed
HBMA Member
HIPAA Compliant

Office Ally is a clearinghouse first and a practice-management system second: it routes electronic claims to payers and offers Practice Mate, a web-based practice-management platform it lists at $0 a month. That is a no-monthly-fee product rather than a free one. Office Ally's own pricing page carries the footnote that transactional fees may apply, and its Practice Mate Data Sheet, revised 1 June 2026 and read on 17 September 2026, prices them: no charge for electronic claims to payers Office Ally classes as par, a $44.95 monthly non-par processing fee charged per unique Tax ID and rendering NPI combination in any month non-par claims are submitted, $0.75 per claim for anything Office Ally cannot transmit electronically and has to print and mail, and $10 for the first 100 eligibility and benefit checks in a month with $0.10 for each one after. The same data sheet lets Office Ally change prices on 30 days' notice, so treat any figure quoted elsewhere — including this one — as a date-stamped reading rather than a quote. What none of those fees buy is labor. Claims submit, some reject at the clearinghouse, denials return, and A/R builds with no one assigned to any of it. MedPrecision works billing through your Office Ally account and Practice Mate — submitting and correcting claims, clearing clearinghouse rejections, working denials, and following up A/R. Our fee is a percentage of collections and is separate from, and additional to, whatever Office Ally bills you for software and transactions; the rate and what it covers are on our pricing page.

Who This Service Is For

Small and startup practices using Office Ally and Practice Mate to keep software costs low Offices whose Office Ally claims are submitting but rejections and denials go unworked Providers who need billing labor their practice-management software does not provide Practices watching A/R climb with no one assigned to follow-up

What Is Breaking Right Now

Claims stuck in Office Ally clearinghouse rejection queues, counting as unbilled

Payer denials returning with no one to work or appeal them

Payments posted late or not reconciled in Practice Mate

A/R climbing because practice-management software, at any price, has no billing team attached to it

What We Handle

Claim submission through Office Ally

We create and submit claims through your Office Ally clearinghouse from Practice Mate or your PM system, correcting scrubber edits before they reach the payer so claims clear on the first pass.

Clearinghouse-rejection resolution

Office Ally returns front-end rejections that never reach the payer; we work those rejection reports and correct claims so they actually submit, instead of sitting in a rejection queue counting as unbilled revenue.

Denial management & appeals

We resolve payer denials by CARC/RARC root cause — corrected claims and appeals — so denied claims are recovered rather than aging past timely filing in a system no one is monitoring.

Payment posting & A/R follow-up

We post payments and pursue unpaid claims by aging and payer through your Office Ally workflow, keeping days in A/R down for a practice that chose the software to save money, not to lose it in follow-up.

Free Billing Audit · No obligation

Pair Office Ally's low cost with billing that collects

Keep your Office Ally and Practice Mate setup and hand off the work. Get a free review of your rejections, denials, and A/R — we'll show you the revenue the software isn't collecting on its own, and quote our fee separately from what Office Ally charges you.

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What Reporting and Visibility Looks Like

Transparency is built into every engagement. You will always know where your revenue stands and what actions are being taken on your behalf.

Monthly KPI Dashboards

Track collection rates, denial trends, days in A/R, and payer-level performance with dashboards delivered on a fixed schedule.

Real-Time Claim Tracking

See claim status updates in real time so you never have to wonder where a payment stands or when follow-up is happening.

Quarterly Business Reviews

Detailed reviews with actionable recommendations covering denial root causes, payer trends, and revenue recovery opportunities.

Proactive Alerts

Automated alerts when key metrics shift, so issues are caught and addressed before they affect your bottom line.

Glossary

Office Ally Billing Services | Outsourced RCM Key Terms

Office Ally
A nationwide healthcare clearinghouse that transmits electronic claims between providers and payers, and the publisher of Practice Mate, a web-based practice-management system it lists at $0 a month with transactional fees that may apply.
Practice Mate
Office Ally's web-based practice-management system, listed at $0 a month with transactional fees that may apply. Core features are scheduling, patient billing, configurable superbills, patient ledger and reports — capable software that does not include billing staff to run the revenue cycle.

Common Questions

Common questions about office ally billing services | outsourced rcm.

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Is Office Ally a clearinghouse or a practice-management system?

Both. Office Ally is primarily a nationwide healthcare clearinghouse that routes electronic claims to payers, and it also publishes Practice Mate, a web-based practice-management system it lists at $0 a month. We work your billing through whichever combination your practice uses.

Is Practice Mate really free, and what does it actually cost?

Office Ally lists Practice Mate at $0 a month, and its own footnote adds that transactional fees may apply — so it is no-monthly-fee software, not free billing. The Practice Mate Data Sheet revised 1 June 2026, read on 17 September 2026, sets the transaction charges out: no cost for electronic claims to payers Office Ally classes as par; a $44.95 monthly non-par processing fee per unique Tax ID and rendering NPI combination in any month non-par claims are submitted; $0.75 per claim for anything Office Ally has to print and mail; and $10 for the first 100 eligibility and benefit checks in a month, $0.10 each after. Using Practice Mate also commits you to submitting claims electronically through Office Ally for carriers on its payer list, and add-ons such as appointment reminders and e-prescribing are priced separately. Office Ally can change those prices on 30 days' notice, so read the current data sheet rather than a figure quoted on any third-party page. The real catch is not a fee: software does not include billing staff. Claims still have to be submitted, rejections corrected, denials appealed, and A/R worked — that is the labor we provide, priced separately from anything Office Ally charges you.

Can you fix Office Ally clearinghouse rejections?

Yes. Clearinghouse rejections are claims Office Ally stops before they reach the payer — they never adjudicate and never pay until corrected. We work the rejection reports, fix the underlying errors, and resubmit, so those claims stop counting as silently unbilled revenue.

Do I have to switch off Office Ally?

No. We work inside your existing Office Ally account and Practice Mate, so there is no migration and no second software fee. Onboarding runs in four steps: we execute a Business Associate Agreement before any protected health information moves; you add us as users under your own account with the access each task needs, rather than sharing a login; we review your current claim, rejection, denial and A/R position and put in writing which tasks we own and which stay with your front desk — typically registration, insurance capture and collecting at the desk stay with you; and we work from your payer list, fee schedule and existing enrollments. Office Ally's Practice Mate Data Sheet requires PHI exchange under its own Business Associate Agreement, and the same standard governs our access.

Free billing audit

Pair Office Ally's low cost with billing that collects

Keep your Office Ally and Practice Mate setup and hand off the work. Get a free review of your rejections, denials, and A/R — we'll show you the revenue the software isn't collecting on its own, and quote our fee separately from what Office Ally charges you.

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  • No setup fees
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