Medical Billing Services in Texas
Texas Insurance Code Chapter 843 requires HMOs to pay clean claims within 30 days and PPOs within 45 days — a rule that shapes every clean-claim workflow for Texas practices. Blue Cross Blue Shield of Texas anchors Texas's commercial payer mix, which means fee-schedule mastery and timely appeals are non-negotiable for practices operating in the state. Texas Medicaid enforces a 365-day timely filing window, while commercial payers in the state run 95-180 days — deadlines that discipline every claim queue we manage. Our remote billing team builds Texas-specific workflows around these rules, with payer-level edits, MCO portal automation, and appeals templates tuned to how Texas plans actually adjudicate.
The Texas Billing Landscape
Texas has the largest uninsured population in the nation and has not expanded Medicaid under the ACA, creating a challenging revenue environment for practices statewide. Texas Medicaid operates through STAR, STAR+PLUS, and STAR Kids programs administered by MCOs including Superior HealthPlan (Centene), Molina Healthcare, UnitedHealthcare Community Plan, Amerigroup, and Community Health Choice. Each MCO has region-specific contracts and different prior authorization requirements. Blue Cross Blue Shield of Texas is the dominant commercial payer, followed by UnitedHealthcare, Aetna, Cigna, and Humana. Texas Insurance Code Chapter 843 establishes prompt pay requirements — HMOs must pay clean claims within 30 days and PPOs within 45 days, with 18% annual interest on late payments. SB 1264 pioneered state-level surprise billing protections before the federal No Surprises Act. The state's enormous geography means practice environments vary dramatically — Houston's Texas Medical Center is the world's largest medical complex, while West Texas and the Rio Grande Valley face severe provider shortages and high uninsured rates. Texas mandates telehealth parity under SB 1107, and Medicaid covers telehealth including audio-only visits. The Dallas-Fort Worth, Houston, San Antonio, and Austin metros each have distinct payer mixes and health system dynamics.
Who We Serve in Texas
Our Texas client mix skews toward solo practices, group practices, federally qualified health centers , plus rural health clinics and telehealth providers. We work with providers in Houston, Dallas, San Antonio and across the rest of the state, all remotely.
Major Metros Served
Payer Landscape in Texas
Texas Medicaid (STAR, STAR+PLUS, STAR Kids) routes members through Superior HealthPlan, Molina Healthcare, UnitedHealthcare Community Plan and 2 more plans, each with its own authorization rules and fee schedule. On the commercial side, Blue Cross Blue Shield of Texas, Aetna, UnitedHealthcare drive the bulk of Texas claim volume, so we maintain payer-specific denial playbooks and appeal templates for each. Claim clocks in Texas run 365 days for Medicaid and 95-180 days for commercial payers — deadlines our A/R queues are built around. Texas's prompt-pay statute: Texas Insurance Code Chapter 843 requires HMOs to pay clean claims within 30 days and PPOs within 45 days. Penalties include 18% annual interest on late payments.
Medicaid Program
Texas Medicaid (STAR, STAR+PLUS, STAR Kids)
Managed Care Organizations
Key Commercial Payers
Timely Filing Deadlines
Prompt Pay Law
Texas Insurance Code Chapter 843 requires HMOs to pay clean claims within 30 days and PPOs within 45 days. Penalties include 18% annual interest on late payments.
Texas Billing Regulations & Compliance
The Texas Department of Insurance (TDI) sets the rules our Texas billing workflows have to satisfy. Surprise billing in Texas: Texas SB 1264 protects patients from surprise medical bills for out-of-network emergency care and certain facility-based services, effective since 2019. Telehealth parity: Texas requires private insurers to reimburse telehealth services at the same rate as in-person visits under SB 1107. Medicaid also covers telehealth with audio-only options.
State Insurance Regulator
Texas Department of Insurance (TDI)
Surprise Billing Protection
Texas SB 1264 protects patients from surprise medical bills for out-of-network emergency care and certain facility-based services, effective since 2019.
Telehealth Billing Parity
Texas requires private insurers to reimburse telehealth services at the same rate as in-person visits under SB 1107. Medicaid also covers telehealth with audio-only options.
Common Questions
Common questions about medical billing services in Texas.
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Get a Free Billing Audit arrow_forwardHow do you handle Texas Medicaid MCO billing?
Texas Medicaid is managed through multiple MCOs including Superior, Molina, and UnitedHealthcare Community Plan. Each has different prior auth rules and timely filing windows. Our team tracks payer-specific requirements for each MCO your practice contracts with.
Do you work with practices outside major Texas metros?
Yes. We work with practices in Dallas, Houston, San Antonio, Austin, and El Paso, as well as rural practices across the state. Our remote model provides the same level of support regardless of location.
How do Texas prompt pay laws affect collections?
Texas Insurance Code Chapter 843 requires HMOs to pay clean claims within 30 days and PPOs within 45 days. We submit clean claims and track timely filing to ensure payers meet these deadlines — and appeal when they don't.
What specialties do you support in Texas?
We work with mental health practices, physical therapy clinics, family medicine groups, urgent care centers, cardiology practices, and orthopedic groups across Texas. Each specialty gets a billing team familiar with its codes and payer rules.
What happens if a payer misses the Texas prompt-pay deadline?
Texas Insurance Code Chapter 843 requires HMOs to pay clean claims within 30 days and PPOs within 45 days. Penalties include 18% annual interest on late payments. We track every clean claim against these Texas-specific deadlines, flag stalled payments in our A/R reports, and escalate to the Texas Department of Insurance (TDI) when a payer defaults. Medicaid claims run a 365-day timely-filing window, commercial claims run 95-180 days — we build follow-up cadences around both.
Services for Texas practices
Specialties we bill for
Services in Texas
Specialties in Texas
Other Locations We Serve
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See where denials, follow-up delays, or workflow gaps may be hurting your Texas practice's collections.