Getting Started
How quickly can MedPrecision Billing take over our medical billing?
A typical full medical billing transition takes 2 to 4 weeks from contract signature to live claim submission. Where it lands in that range is set by dependencies rather than by effort: how quickly EHR/PM access is granted, whether every rendering provider is already enrolled and credentialed with the payers you bill, and how long ERA/EFT re-enrollment takes at your highest-volume payers. That last one sits with the payers rather than with us, and it is the item most likely to move the date. The transition spans four phases: (1) a revenue cycle baseline assessment, so there is a measured starting point to compare against later, (2) EHR/PM integration with mapping for systems like eClinicalWorks, Athenahealth, AdvancedMD, Kareo (Tebra), NextGen, and DrChrono, (3) a 2-week parallel billing period during which both the legacy biller and MedPrecision submit claims to validate accuracy, and (4) full takeover with daily charge entry and same-day claim submission. The parallel run is the risk control that matters: while both billers are submitting, a payer enrollment that has not transferred, an EHR field that mapped to the wrong place, or a fee schedule that did not come across shows up as a rejection we can fix before it is your only claim path. We do not promise a revenue figure for the transition period. What we commit to is the mechanics — daily charge entry, same-day claim submission once we are live, and a written report at 30, 60 and 90 days showing net collection rate, days in A/R and denial rate measured the same way each time, so you can see the direction rather than take our word for it.
Pricing, Contracts, and Invoicing
How does MedPrecision Billing price its services?
MedPrecision charges a percentage of collections. The published rates are 7.0 percent on the solo tier and 6.0 percent on the group tier, which covers group practices of 2 to 15 providers; larger and multi-site groups are scoped and quoted individually, typically in the 4 to 5.5 percent range. Within those tiers the exact rate is set during the proposal based on monthly claim volume, payer mix, specialty complexity, and required service scope. For market context: percentage-of-collections quotes commonly run about 4 to 9 percent of net collections, with roughly 5 to 7 percent covering most quotes a physician practice will receive. That is an observed range of vendor quotes rather than a survey result — no freely-public survey establishes it, and the figures circulated as association benchmarks generally trace back to secondary articles rather than to published data. Percentage of collections aligns vendor incentives with practice revenue: MedPrecision is only paid on dollars actually collected and posted, not on charges submitted. There are no setup fees or integration fees for standard onboarding under 4 providers. The agreement runs a 12-month initial term that either party can end on 60 days written notice with no early-termination penalty, so it is not a long-term lock-in. Note that the solo tier carries a monthly minimum fee, which is a separate thing from a contract minimum or a minimum claim volume — see Pricing. Custom HL7 interface builds and on-site training carry separately quoted one-time fees.
Switching from a Current Biller
What are the biggest risks when switching medical billing companies?
Four risks drive every billing-company switch. We have not found a published figure that sizes any of them, and we do not quote one. (1) A submission gap during cutover, when neither the outgoing biller nor the incoming one transmits on a given day. (2) ERA and EFT enrollment lag: every payer has to be re-enrolled so electronic remits and deposits route to the new endpoint, and Medicare reassignment runs on its own CMS-855R timeline. CMS Medicare Claims Processing Manual chapter 22 sets the ERA and EFT enrollment data rules by adopting the CAQH CORE requirements for what an enrollment form must contain; it does not set a turnaround a payer owes you (read 17 September 2026). (3) Loss of working knowledge on aged A/R once the outgoing biller stops touching accounts. (4) Patient billing confusion when statement formatting and remit-to addresses change. What we commit to against each: a 2-week parallel billing period, ERA/EFT enrollment filed 30 days before cutover and tracked to written confirmation payer by payer, an A/R audit and recovery plan covering every aging bucket, and patient statements scheduled to issue from one source per billing cycle.
HIPAA Compliance & Data Security
Does MedPrecision Billing sign a HIPAA Business Associate Agreement?
Yes. A Business Associate Agreement under HIPAA 45 CFR 164.504(e) is signed before any Protected Health Information (PHI) exchange occurs, including before access credentials are issued for the practice EHR or PM system. The BAA carries the provisions 45 CFR 164.504(e)(2) requires of a business associate contract, rule text checked 17 September 2026: the permitted and required uses and disclosures; the obligation to use appropriate safeguards and to comply with the Security Rule for electronic PHI; reporting to the covered entity any use or disclosure not provided for, including breaches under 45 CFR 164.410; flow-down of the same restrictions to any subcontractor; making PHI available for access, for amendment and for an accounting of disclosures; making internal practices, books and records available to the Secretary; return or destruction of PHI at termination where feasible; and the covered entity's right to terminate for a material breach. The rule states these as contract provisions rather than as a numbered checklist. The BAA explicitly limits PHI use to the minimum necessary for billing operations under 45 CFR 164.502(b). PHI access is restricted to US-based staff under signed individual confidentiality agreements. Hold that as a written term of your BAA rather than as a claim on a web page: ask for it and it goes in. The BAA template is available for legal review during the proposal stage and accommodates practice-specific addenda where state law adds requirements on top of HIPAA. Which of those apply to your practice, and how they read against an outsourced billing arrangement, depends on the states you operate in and is a question for your own counsel rather than one a help-center page can settle for every state.
Performance, KPIs, and Benchmarks
What net collection rate should a practice expect with MedPrecision?
MedPrecision works to the collection-rate target the American Academy of Family Physicians publishes: 95 percent at minimum, with an average of 95 to 99 percent and the highest performers at 99 percent or better (verified 17 September 2026). Read it as what it is. AAFP publishes it as practice-management guidance with no population, sample size or data year attached, so it is a target, not a measured median for practices like yours. AAFP's term is adjusted collection rate, and its formula is payments net of credits divided by charges net of approved contractual adjustments, calculated over a 12-month window; the trade press calls the same metric net collection rate. This page does not quote MGMA DataDive values, which are licensed and not public, and does not attach a target value to HFMA MAP Keys, which publishes metric definitions and no target values. The comparison that actually decides anything is your own: the 12 months before cutover, recalculated on one consistent formula, is the baseline every monthly report is read against. We do not promise a point improvement against that baseline before seeing your payer mix, contracts and A/R.
EHR and Software Integrations
Which EHR and practice management systems does MedPrecision support?
MedPrecision supports the EHR and PM systems covering the majority of US ambulatory volume per the ONC 2024 Health IT Certification report: eClinicalWorks, Athenahealth (athenaPractice and athenaOne), AdvancedMD, Kareo (Tebra), NextGen Healthcare, DrChrono, Practice Fusion, ChartLogic, ModMed (Modernizing Medicine), NueMD, CareCloud, CollaborateMD, Greenway Intergy, Allscripts Professional, and Epic Community Connect. Specialty platforms include WebPT and Heno (physical therapy), TheraNest and SimplePractice (mental health), CentralReach (ABA), Brightree (DME), and PCC (pediatrics). Hospital-side integration covers Epic, Cerner Oracle Health, MEDITECH, and CPSI through HL7 v2.x interfaces. Each integration is mapped to four core data flows: ADT demographics push, charges and coding pull, ERA and payment posting back to the PM, and patient statement coordination. Practices on systems not on this list receive a 2 to 3 week custom HL7 or sFTP build at separately quoted scope.
Specialty-Specific Billing
Which medical specialties does MedPrecision handle?
MedPrecision publishes a billing page for every specialty it takes on, so the specialty directory is the list — it is generated from those pages rather than asserted as a count in prose. The work groups into primary care (family medicine, internal medicine, pediatrics), behavioral health (mental health, ABA, addiction medicine), surgical (orthopedic, general surgery, plastic surgery, ophthalmology, ENT), procedural (cardiology, gastroenterology, dermatology, urology, pain management), physical and occupational therapy, women's health (OB-GYN, fertility), and hospital- or facility-based work (urgent care, hospitalist, anesthesia, radiology, pathology, DME, home health). Coding is handled by AAPC and AHIMA certified team members. Specialty depth matters because the payment edits are code-specific rather than practice-wide: CMS publishes separate Medically Unlikely Edit tables for practitioner, outpatient hospital and DME supplier claims, and revises all three every quarter (verified 17 September 2026). For what we do and do not handle in one specialty, read that specialty's page.
For Different Practice Sizes
How does MedPrecision serve solo and small practices (1 to 3 providers)?
Solo and small practices (1 to 3 providers) are served by a two-person service team: one specialty-trained coder/biller who handles your daily charge entry, claim submission and ERA posting, plus an account manager shared across 8 to 12 similar-sized practices for monthly KPI review and escalations. That account manager is shared, not dedicated, and this page says so rather than implying otherwise. Pricing follows the two published rates rather than a size-specific band of its own: 7.0 percent of collections on the solo tier, 6.0 percent on the group tier, which starts at two providers. The solo tier carries a monthly minimum that is scoped to the practice and set in your quote and Service Agreement rather than published, so see pricing and ask for that figure in writing before you sign. Reporting is a monthly KPI dashboard read against your own prior months, plus weekly written status notes through the first 90 days of onboarding. The case for outsourcing at this size is a labor one: at one to three providers the billing workload rarely fills a full-time in-house role, so the realistic alternative is usually a part-time or shared staff member. We do not put a benchmark number against that comparison, because no free source publishes one that separates in-house from outsourced practices.