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№ 01 SERVING AR

Medical Billing Services in Arkansas

Arkansas Code 23-99-410 requires insurers to pay clean claims within 30 days of electronic submission and 45 days for paper claims — a deadline that shapes every clean-claim workflow for Arkansas practices. Arkansas Blue Cross Blue Shield anchors Arkansas's commercial payer mix, so fee-schedule mastery and disciplined appeals are non-negotiable for groups operating in the state. Arkansas Medicaid runs a 365-day timely-filing window, while commercial payers in Arkansas typically enforce 90-180 days — two clocks that govern every claim queue we manage. MedPrecision's Arkansas workflow layers payer-specific scrubbers, MCO portal logins, and deadline-aware A/R follow-up so clean claims clear the first cycle and stalled ones never age out of appeal.

7,200+
Licensed Physicians
Active licensed physicians in Arkansas as of 2024
1.1M
Medicaid Enrollment
Arkansas Medicaid and ARHOME enrollment combined
22%
Revenue Increase
Average revenue increase for Arkansas practices after partnering with MedPrecision (MedPrecision client data, 2024).
25+
Practices Served
MedPrecision clients across the state of Arkansas (MedPrecision client data, 2024).

The Arkansas Billing Landscape

Arkansas has a distinctive Medicaid landscape shaped by its ARHOME program (Arkansas Health and Opportunity for Me), which uses premium assistance to enroll expansion adults in qualified health plans on the marketplace rather than traditional managed care. This creates unusual billing workflows where Medicaid-eligible patients may carry commercial plan cards from QualChoice, Ambetter, or other marketplace insurers. Arkansas BlueCross BlueShield dominates the commercial market, with QualChoice as a strong regional competitor. The state's prompt pay law under Arkansas Code 23-99-410 requires insurers to pay clean claims within 30 days. Arkansas practices face challenges common to rural Southern states: a high proportion of Medicare and Medicaid patients, lower reimbursement rates, and physician shortages that increase patient volume per provider. The Arkansas Medicaid fee-for-service program handles traditional populations with prior authorization managed through Kepro. Telehealth coverage expanded significantly post-pandemic, with Arkansas requiring commercial payers to cover telehealth services on par with in-person visits. The state's relatively small number of providers means payer relationships are critical to maintaining clean claim flow.

Who We Serve in Arkansas

Our Arkansas client mix skews toward solo practices, rural health clinics, family practice groups , plus federally qualified health centers and telehealth providers. We work with providers in Little Rock, Fort Smith, Fayetteville and across the rest of the state, all remotely.

Solo Practices Rural Health Clinics Family Practice Groups Federally Qualified Health Centers Telehealth Providers

Major Metros Served

Little Rock Fort Smith Fayetteville Springdale Jonesboro

Payer Landscape in Arkansas

Arkansas Medicaid (ARKids, Provider-Led Arkansas Shared Savings Entity - PASSE) routes members through Empower Healthcare Solutions (PASSE), Summit Community Care (PASSE), each with its own authorization rules and fee schedule. On the commercial side, Arkansas Blue Cross Blue Shield, QualChoice, UnitedHealthcare drive the bulk of Arkansas claim volume, so we maintain payer-specific denial playbooks and appeal templates for each. Claim clocks in Arkansas run 365 days for Medicaid and 90-180 days for commercial payers — deadlines our A/R queues are built around. Arkansas's prompt-pay statute: Arkansas Code 23-99-410 requires insurers to pay clean claims within 30 days of electronic submission and 45 days for paper claims.

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Medicaid Program

Arkansas Medicaid (ARKids, Provider-Led Arkansas Shared Savings Entity - PASSE)

Managed Care Organizations

Empower Healthcare Solutions (PASSE)Summit Community Care (PASSE)
business

Key Commercial Payers

Arkansas Blue Cross Blue ShieldQualChoiceUnitedHealthcareAetnaCigna
schedule

Timely Filing Deadlines

Medicaid365 days
Commercial Payers90-180 days
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Prompt Pay Law

Arkansas Code 23-99-410 requires insurers to pay clean claims within 30 days of electronic submission and 45 days for paper claims.

Arkansas Billing Regulations & Compliance

The Arkansas Department of Insurance sets the rules our Arkansas billing workflows have to satisfy. Surprise billing in Arkansas: Federal No Surprises Act applies; no additional state-specific surprise billing law. Telehealth parity: Arkansas requires Medicaid coverage of telehealth services. Act 829 of 2019 requires commercial insurers to cover telehealth services if the service would be covered in person.

policy

State Insurance Regulator

Arkansas Department of Insurance

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Surprise Billing Protection

Federal No Surprises Act applies; no additional state-specific surprise billing law.

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Telehealth Billing Parity

Arkansas requires Medicaid coverage of telehealth services. Act 829 of 2019 requires commercial insurers to cover telehealth services if the service would be covered in person.

Common Questions

Common questions about medical billing services in Arkansas.

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How does MedPrecision handle Arkansas Medicaid and PASSE billing?

We manage billing for both Arkansas Medicaid fee-for-service claims and the Provider-Led Arkansas Shared Savings Entity (PASSE) program. Our team understands PASSE authorization requirements, care coordination documentation, and the distinct billing workflows for behavioral health and developmentally disabled populations covered under PASSE plans.

Do you support rural health clinics in Arkansas?

Yes. Rural health clinics make up a significant portion of our Arkansas client base. We handle cost-based reimbursement calculations, encounter-rate billing for Medicaid, and the specific documentation requirements that apply to RHCs under both Arkansas Medicaid and Medicare programs.

What are the timely filing requirements in Arkansas?

Arkansas Medicaid requires claims to be submitted within one year of the date of service. Commercial payers in Arkansas typically enforce 90- to 180-day deadlines. Our automated system tracks every claim against its payer-specific filing deadline to prevent revenue loss from missed timelines.

Does MedPrecision support family practice billing in Arkansas?

Absolutely. Family practice is one of the most common practice types in Arkansas, and we specialize in the E/M coding, preventive care billing, chronic care management codes, and wellness visit documentation that family practices rely on. We also handle ARKids billing for pediatric patients.

What happens if a payer misses the Arkansas prompt-pay deadline?

Arkansas Code 23-99-410 requires insurers to pay clean claims within 30 days of electronic submission and 45 days for paper claims. We track every clean claim against these Arkansas-specific deadlines, flag stalled payments in our A/R reports, and escalate to the Arkansas Department of Insurance when a payer defaults. Medicaid claims run a 365-day timely-filing window, commercial claims run 90-180 days — we build follow-up cadences around both.

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See where denials, follow-up delays, or workflow gaps may be hurting your Arkansas practice's collections.

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