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Quick Answer

What Is PHI (Protected Health Information)?

PHI is any individually identifiable health information transmitted or maintained by a HIPAA covered entity or business associate, in any form or medium, that relates to a person's past, present, or future physical or mental health, treatment, or payment for care.

  • Billing teams must apply the Minimum Necessary Rule to every PHI access — only the data needed for the specific task.
  • Common audit failures include sending claims via unencrypted email, including full PHI in support-ticket screenshots, and sharing patient lists in unsecured shared drives.
Compliance

PHI (Protected Health Information)

Also known as: Protected Health Information; Individually Identifiable Health Information

PHI is any individually identifiable health information transmitted or maintained by a HIPAA covered entity or business associate, in any form or medium, that relates to a person's past, present, or future physical or mental health, treatment, or payment for care.

Definition

Defined at 45 CFR 160.103, PHI includes the 18 HIPAA identifiers when linked to health information: name, address (smaller than state), all dates (except year) directly related to an individual, phone, fax, email, SSN, medical record number, health plan beneficiary number, account number, certificate/license number, vehicle identifier, device identifier, URL, IP address, biometric identifier, full-face photo, and any other unique identifying number/characteristic. PHI in any form — paper, electronic (ePHI), or oral — is regulated. De-identified data per the Safe Harbor or Expert Determination methods (45 CFR 164.514) is no longer PHI.

Example

A claim file containing a patient's name, date of service, ICD-10 diagnosis code, and CPT procedure code is PHI. A spreadsheet with only ZIP3 (first three digits), age in years, and aggregate claim counts may qualify as de-identified under Safe Harbor and is not PHI.

Common Misconceptions

PHI is not the same as 'medical records.' A bill, an EOB, an appointment confirmation text, and even an email subject line referencing a patient's appointment can all be PHI. Equally, employer-held health information (in employment records) and FERPA-covered student health records are explicitly excluded from PHI.

Practical Application

Billing teams must apply the Minimum Necessary Rule to every PHI access — only the data needed for the specific task. Common audit failures include sending claims via unencrypted email, including full PHI in support-ticket screenshots, and sharing patient lists in unsecured shared drives.

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